SHIPPING POLICY

SHIPPING POLICY
Thank you for shopping at PaveL & Co. We process and ship our premium garments efficiently to ensure your orders reach you in perfect condition. Move at your own pace—we will handle the rest.
1. Processing Times
  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a notification email with tracking information as soon as your package leaves our warehouse.
2. Domestic Shipping Rates & Delivery Times
We offer reliable shipping options across the country:
  • Standard Shipping: Delivered within 3–5 business days. Free for all orders above ₹999. For orders below ₹999, a flat rate of ₹99 applies.
  • Express Shipping: Delivered within 1–2 business days. Available at checkout for an additional flat fee of ₹250.
3. International Shipping
We bring our collections to style enthusiasts globally:
  • International shipping rates and duties are calculated in real-time at checkout based on your delivery country.
  • Delivery times vary by location, typically ranging between 7–14 business days.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email containing a custom tracking number and a link to trace your delivery journey. Please allow up to 24 hours for the carrier system to update the tracking dashboard.
5. Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address during checkout. PaveL & Co is not responsible for orders that cannot be delivered due to incomplete or inaccurate address information provided by the customer.
6. Lost or Damaged Packages
In the rare event that your package is lost in transit or arrives damaged, please reach out to us at info@pavelandcoofficial.com within 48 hours of the estimated delivery date. We will open an investigation with our logistics partner to resolve the issue promptly.