Shipping policy

SHIPPING POLICY
Thank you for shopping at PaveL & Co. We process and ship our premium garments efficiently to ensure your orders reach you in perfect condition. Move at your own pace—we will handle the rest.

1. Processing Times
  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a notification via email or SMS with tracking information as soon as your package is dispatched by our fulfillment logistics partners.

2. Domestic Shipping Rates & Delivery Times (India)
We offer premium, reliable logistics coverage across India:
  • Standard Shipping: Delivered within 3–7 business days depending on your pin code tier.
  • Shipping Cost: 100% FREE Shipping across India. This applies automatically to all orders, including both upfront digital payments (UPI/Cards) and Cash on Delivery (COD) transactions.

3. International Shipping
We bring our collections to style enthusiasts globally:
  • International shipping rates, carrier options, and local customs duties are calculated in real-time at checkout based on your delivery country.
  • Delivery times vary by location, typically ranging between 7–14 business days.

4. Tracking Your Order
Once your order dispatches, you will receive a confirmation alert containing a custom tracking number and a link to trace your delivery journey. Please allow up to 24 hours for the carrier system to update the tracking dashboard rails.

5. Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address and mobile details during checkout. Because we run a fast-paced dropshipping operation, PaveL & Co is not responsible for orders that fail delivery or get returned due to incomplete, fake, or inaccurate address markers provided by the buyer.

6. Lost or Damaged Packages
In the rare event that your package is lost in transit or arrives damaged, please reach out to us by filling out the form on our Contact Us page immediately, or email us at info@pavelandcoofficial.com within 48 hours of the delivery timestamp. We will open a priority investigation with our logistics partner to resolve the issue.